Posted by PeterD
Fri, 23 Feb 2007 02:01:00 GMT
Park Tools has a quarterly award they give out called the “Park Tool Distinguished Service Award.” And they just announced that Passion Trail Bikes is the recipient of the award for this quarter!
Congrads to Charles, John, Berry, and Sterling for all the work they have done to earn this award! Passion Trail Bikes is the first shop in Northern California to receive this award.
Special thanks to those who submitted us for this award. And for those who wrote reviews on us at MTBR, Yelp, and other places! It is good to see this feedback that what Charles is trying to build in Passion is coming through.
I can’t wait to see the real plaque – for now all we have is the online image (looks like they even have our logo engraved in to it).
Posted in Service | 3 comments
Posted by PeterD
Tue, 31 Oct 2006 23:15:00 GMT
One of the interesting things about coming in to Passion Trail Bikes is that you never know what you will see there. Last week was no exception, with an interesting track bike in the shop. Take a look at the photo at the right (feel free to click on it to see a higher resolution version) and see if you can figure out what is unusual about it?
Posted in Shop, Service | 6 comments
Posted by PeterD
Tue, 24 Oct 2006 20:19:00 GMT
As one of the contact points on your bike, choosing the right saddle is very important. But choosing a saddle is a very personal choice, and one that works for one person may not work for another. How do you get around this?
One problem with choosing a saddle is that the best way to determine which one works is to ride on it for a while. But this may cause some wear and tear on a saddle, which may limit the ability to return it to a bike shop.
One solution is to get rid of your saddle all together. This definitely prevents you from getting saddle sores, but unless your name is Jay and you like hopping up and down off of walls, this may not be right for you…
Ah, but all is not lost. Now there are 2 other options to help this process…
Read more...
Posted in Shop, Service
Posted by PeterD
Wed, 20 Sep 2006 19:07:00 GMT
In this message, I will talk about:
- Interbike
- Passion Socks
- Darkness
Read more...
Posted in Shop, Passion, Service
Posted by PeterD
Fri, 28 Jul 2006 18:54:00 GMT
Do you know what this is? Click on the picture to see a larger version of this contraption.
Read more...
Posted in Shop, Bikes, Service
Posted by PeterD
Wed, 05 Jul 2006 23:02:00 GMT
Can you figure out what this is used for? It may not look like much, but it is actually pretty useful for some people…
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Posted in Bikes, Service
Posted by PeterD
Wed, 07 Jun 2006 00:17:00 GMT
One of the areas that Passion Trail Bikes uses to differentiate itself is in the quality of our bike service.
Using building up a new bike as an example – if you purchased a bike elsewhere and wanted it built, Passion would charge you up to $250 to do that. That sounds like a lot of money, doesn’t it?
Actually, any service we do is based on a rate of $60 per hour (which, for comparison, is only about half of the hourly rate for an auto repair shop). So $250 means that we are spending over 6 hours building your bike (and actually there is often even more time spent than we bill you for).
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Posted in Shop, Service | Tags "bicycle, "service, builds",, level"
Posted by PeterD
Fri, 26 May 2006 17:01:00 GMT
If Passion Trail Bikes, or any other bike shop, goes above and beyond in providing service to you, you may want to send a note off to Park Tools.
Park Tool has established a Distinguished Service Award to recognize bike shops that provide excellent repairs and a service experience that is above and beyond the call of duty. Full details can be found on the Park Tools Web Site.
Of course, this is an excellent way to thank the overworked, underpaid folks at your local bike shop. But there is potentially even more in it for you – the person who submits the winning shop will win a PZT-1 pizza cutter.
To submit an entry, email parktool@parktool.com with your story of how the shop went above and beyond for you.
Posted in Shop, Service | Tags award, bike, Park, service,, Tools,
Park Tools has a quarterly award they give out called the “Park Tool Distinguished Service Award.” And they just announced that Passion Trail Bikes is the recipient of the award for this quarter!
