Bike Builds

Posted by PeterD Wed, 07 Jun 2006 00:17:00 GMT

One of the areas that Passion Trail Bikes uses to differentiate itself is in the quality of our bike service.

Using building up a new bike as an example – if you purchased a bike elsewhere and wanted it built, Passion would charge you up to $250 to do that. That sounds like a lot of money, doesn’t it?

Actually, any service we do is based on a rate of $60 per hour (which, for comparison, is only about half of the hourly rate for an auto repair shop). So $250 means that we are spending over 6 hours building your bike (and actually there is often even more time spent than we bill you for).

Posted in Shop, Service | Tags "bicycle, "service, builds",, level"

Above and beyond service?

Posted by PeterD Fri, 26 May 2006 17:01:00 GMT

If Passion Trail Bikes, or any other bike shop, goes above and beyond in providing service to you, you may want to send a note off to Park Tools.

Park Tool has established a Distinguished Service Award to recognize bike shops that provide excellent repairs and a service experience that is above and beyond the call of duty. Full details can be found on the Park Tools Web Site.

Of course, this is an excellent way to thank the overworked, underpaid folks at your local bike shop. But there is potentially even more in it for you – the person who submits the winning shop will win a PZT-1 pizza cutter.

To submit an entry, email parktool@parktool.com with your story of how the shop went above and beyond for you.

Posted in Shop, Service | Tags award, bike, Park, service,, Tools,