Holiday hours
Posted by Patty Fri, 24 Dec 2010 01:15:00 GMT
Happy holidays everyone!
Here are our holiday hours:
Read more...The Passion Build
Posted by PeterD Thu, 09 Dec 2010 21:22:00 GMT
It is interesting to watch different customers come in when they are shopping for a new bike. Some obviously just “get it” about Passion and what we are offering, and other haven’t picked up on it yet. As a marketer, I’ve had trouble figuring out how to help people who don’t “get it” to understand what we are really offering.
The problem is a bike has a standard retail price, often listed right on a manufacturer’s web sites. If a bike is a commodity, then going to the discounter that offers that bike at 20% off is better for the customer than paying full retail as you would at Passion.
But Passion doesn’t believe bikes are commodities. The parts may be the same whether you buy the bike from us or a discounter, but the final product is not.
Read more...Holiday Hours
Posted by Patty Thu, 24 Dec 2009 20:28:00 GMT
Monday December 21: Closed
Tuesday December 22: 10:00am to 7:00pm
Wedndesday December 23: 10:00am to 7:00pm, followed by Holiday Lights Ride
Thursday December 24 (Christmas Eve): 10:00am to 2:00pm
Friday December 25 (Christmas Day): Closed
Saturday December 26: 9:00am to 6:00pm
Sunday December 27: 12:00pm to 5:00pm
Monday December 28: Closed
Tuesday December 29: 10:00am to 7:00pm
Wedndesday December 30: 10:00am to 7:00pm
Thursday December 31 (New Years Eve): Closed for Inventory
Friday January 1 (New Years Day): Closed
Saturday January 2: 9:00am to 6:00pm
Sunday January 3: 12:00pm to 5:00pm
Happy new year!
October Demo Followup
Posted by Charles Wed, 07 Oct 2009 00:03:00 GMT
Whew! We just had a fantastic weekend running our third Fall demo event at the shop. We had major league participation from Giant, Specialized, and Santa Cruz for the first time, and were also able to round out this fleet with bikes from Maverick and Ibis, allowing us to send out over 200 separate test rides over the two days. I want to thank everyone that participated, from those that came to tempt themselves by looking at new hardware, to the benevolent bunch that volunteered to help us keep things running smoothly, to those that just left a little extra in the til or the tip jar before the end of the day. We have been getting a lot of positive strokes and good feedback since Sunday, and it would not have been as good without everyone’s help.
I still want to hear what bikes you liked, what you liked about them, what you didn’t see or get to try, and what surprised you. Add a comment to this thread, or shoot something out to info@PassionTrailBikes.com. Santa Cruz left some bikes here for a couple extra days, so I was able to get a long ride in on a Blur LT Carbon yesterday. Look for a more thorough ride report on that one from me soon.
We ran special pricing on all bikes this past weekend, special orders and stock bikes included, and sold a few bikes and frames in the process. If you are regretting not taking advantage of that and getting one for yourself, let me, Berry, or Pancho know and we will do what we can for you.
I am updating Passion’s Flickr page tonight, and a few images from the weekend are already posted here: http://www.flickr.com/photos/51326343@N00/sets/72157622385579697/
Closed on Saturday July 4
Posted by Patty Thu, 02 Jul 2009 22:36:00 GMT
Just a quick note to you that we will be closed on the fourth of July for the Independence Day holiday.
We had previously announced we would be open in our email newsletter; this was an error, and while heads will not be rolling for misleading you on this important bit of news, knobby tires will be rolling instead, so we hope you’ll forgive us.
We will be in on Sunday July 5th, from 12noon to 5pm.
Here’s a little color that came in and created a few fireworks back in receiving today. SRAM X0 rear derailer, in a patriotic red color. Also available in pink, green, gold, and orange, with matching cranks, shifters, cassette, and more
Holiday hours
Posted by Patty Wed, 24 Dec 2008 22:12:00 GMT
Quick note about our holiday hours this week and next:
Tuesday 12/23/08: Open late until 9:00pm
Wednesday 12/24/08: Closing early: 1:00pm
Thursday 12/25/08: Closed
Friday 12/26/08: 10am to 7pm
Saturday 12/27/08: 9am to 6pm
Sunday 12/28/08: 12noon to 5pm
Monday 12/29/08: Closed
Tuesday 12/30/08: 10am to 7pm
Wednesday 12/31/08: Closed for inventory
Thursday 1/1/09: Closed for new years
Friday 1/2/09: resume regular schedule (see right)
2nd Anniversary Demo Days are almost here: March 15&16
Posted by PeterD Wed, 05 Mar 2008 16:56:00 GMT
We will have bikes for you to ride. We will have food for you to eat and beverages for you to drink and a store full of stuff on sale. And it’s gonna be good!
Come on down to the store on Saturday and Sunday, March 15th & 16th, and help us celebrate our 2nd anniversary. Whooda thunkit? We made it through our second year and we need you to help us kick off our third!
We are lining up a whole stable full of bikes for you to saddle up and take out for a nice ride. Scroll down for more info on the Demo Days:
Read more...We are hiring (again!)
Posted by Patty Tue, 22 Jan 2008 01:20:00 GMT
We have two positions open starting soon:
Mountain Bike Mechanic andMountain Bike Customer Service and Merchandise Specialist
for details, clicky on the linky below.
Read more...Shop Shorthanded for Interbike
Posted by Patty Tue, 25 Sep 2007 18:17:00 GMT
Bret, Sterling and Peter will be here to assist customers as best they can, while Charles, Berry, John and Patty are in Vegas. If the phone rings and goes to voice mail, or you come in and find your self in line for customer service, please accept our apologies. We considered being closed during the week but decided open and shorthanded would be better.
Look forward to a couple writeups after the boys return. Until then, happy trails, and enjoy the lovely California weather.
Who will be our newest mechanic?
Posted by Patty Tue, 03 Jul 2007 23:18:00 GMT
It had to happen sooner or later.
We need another mechanic, and we need one now.
Actually we needed one last month too, but we are just now getting the word out.
If you think you would like to work here, or know someone who would, please send them our way. We will be accepting resumes for about another week or so. Here’s the ad we posted on craigslist:
—-—-—-—-—-—-—-—-—-—-—-—-—-
Passion Trail Bikes in Belmont is seeking a mechanic for our high-end mountain bike service department. This is a full time, permanent position in the newest and best mountain biking shop in the Bay Area.
The ideal candidate is someone who:
—is passionate about mountain biking and trails
—has extremely high standards for precision mechanical work
Older posts: 1 2
About Passion Trail Bikes
Address: 415-C Old County Rd, Belmont 94002Note: Behind Napa Auto Parts MAP
Phone: 650-620-9798
Hours:
Mon Closed
Tue-Fri 10-7
Sat 9-6
Sun 12-5
Our name says it – we are passionate about bikes and trails. We are all dedicated mountain bikers, and our knowledge of local trails can't be beat. Our mechanics are the best in the business, and we take customer service very seriously. We are committed to making your bike run perfectly. We guarantee great rides.
We proudly hand- build and custom-fit bikes from the following manufacturers:
 Santa Cruz |
 Ibis |
 Specialized |
 Pivot |
 Turner |
 Giant |
 Maverick |
 Breezer |
 Banshee |
Park Tool Distinguished Service Award
